Use Cases

Smart Airport using beacons

Airports are now one of the most popular getaway travel outlets. As air fares are becoming affordable and tourist destinations increasing rapidly, visitor management and airport monitoring and control is becoming crucial for authorities. Some of the critical aspects of visitor management within the airport include guiding the travellers to the correct service desks for assistance in terms of boarding passes, luggage check-in, security check-in, emergency helpline and much more. Some of the challenges associated with airport management are as follows:

Challenges

  • Visitor assistance is one of the primary critical issues within airport. Right from welcoming the passenger to directing him or her to precise service desks for enquiry and check-in requires effort and manpower
  • Reaching out to the passengers at the time of security check-in as well as boarding to undergo the process in time and with accuracy is acute
  • From passengers’ point of view, finding proper service desks as well as reaching out to them with minimum effort in terms of direction is tedious
  • Moreover, providing information about the food joints and merchant outlets within airport to the passengers is crucial
  • Overall security and monitoring of the entire airport arena

Solution

Our solution HIPLA Airport, is a complete and hi-end technology driven application that caters to the airport management and customer satisfaction to an optimum level. A comprehensive solution that can aid in supervision of entire indoor airport processes in the most effective manner. A smartphone application that provides services at the touch of a button and manages backend monitoring in an operative way.

  • The application sends out a welcome notification as the passenger enters the airport
  • It notifies the passengers to head towards a specific service desk for boarding passes, security and baggage check-in, boarding aisle and much more
  • The application has the feature to call for a cart in case the passenger is a bit far away from the boarding location
  • A detailed navigation system in case of guiding the passenger to the desired location within airport
  • The passengers can view the available merchant joints and restaurants available within the airport
  • Notifications are provided in case of new arrivals, discounts and promotions in these retails and food joints
  • Weather notifications will also be sent to the passenger in case of any alert scenario or in general
  • Airport authorities can monitor the routes and location and sound the alert system accordingly in case of any emergency